Shipping Policy

We are committed to ensuring that every order reaches you as efficiently and reliably as possible. Because our products are made to order, each item undergoes careful processing before it leaves our facility, and we strive to provide timely updates on your shipment along the way. Please take a moment to review the details below so you know what to expect when placing an order with us.

ORDER PROCESSING

Orders are typically processed within 2–5 business days. Processing does not occur on weekends or public holidays. During periods of high demand, processing times may be slightly longer, and we will notify customers if there is a significant delay affecting an order.

SHIPPING COSTS AND DELIVERY ESTIMATES

Shipping charges are calculated at checkout based on the shipping method selected and the delivery destination. Once shipped, delivery generally takes 5–12 business days depending on location and carrier. Please note these are estimated timeframes and may vary due to circumstances beyond our control, such as carrier delays, customs inspections, or severe weather.

TRACKING YOUR ORDER

After an order is shipped, customers may receive a confirmation email with tracking information if available. Tracking numbers may take 24–48 hours to become active after the carrier receives the package. Delivery timelines begin once the order is handed over to the shipping carrier.

INTERNATIONAL SHIPPING

We ship to many international destinations. Delivery times and customs procedures vary by country. Customers are responsible for any applicable customs duties, import taxes, or other fees required by their local regulations.

DELIVERY ISSUES

While we work with reliable carriers, we are not responsible for delays caused by shipping partners, customs authorities, or other events outside our control. If a package appears lost or significantly delayed, please contact us so we can assist in reviewing the situation and working toward a resolution.

CONTACT US

For any questions regarding shipping or delivery, please reach out through the contact page on our website.