Refund / Return Policy

We want every order you receive to meet your expectations. If something isn’t right with your purchase, whether it’s a mistake on our part or the product simply isn’t what you expected, we are here to help. Our goal is to make returns, exchanges, and refunds as straightforward as possible so that you can shop with confidence.

 

RETURNS AND EXCHANGES

Since our products are custom-made to order, we only accept returns or exchanges for items that are defective, damaged, or arrive with a printing error. If you receive a faulty item, please contact us within 30 days of delivery with your order number and a photo of the issue. We will arrange for a replacement or a full refund at no cost to you. If you need to return a product or request an exchange, please contact us within 30 days of receiving your order. Include your order number, a brief description of the issue, and whether you would like a refund or an exchange. If the issue was our error, we will cover all costs to ensure you receive the correct item. Exchanges for the same product or size will be shipped free of charge.

 

REFUNDS

For products returned due to an error on our part, we will issue a full refund, including the original shipping cost. If you are returning a product simply because you no longer want it, we can’t provide a refund for the item price and shipping fee. Once your return for a defective or damaged item is processed, we will issue a full refund to your original payment method. Please note that since every shirt is printed specifically for you, we cannot offer refunds or exchanges for “buyer’s remorse,” such as changing your mind or selecting the wrong size. Please consult our size charts carefully before ordering.Refunds will be processed using the original payment method and may take several business days to appear on your account.

 

RETURN SHIPPING

Please do not send any items back without contacting us first. If we require a return, we will provide the proper shipping address and instructions. This helps ensure your return is handled correctly and processed promptly.

DAMAGED OR MISSING ITEMS

If an item is damaged during shipping or a package is lost in transit, contact us immediately. We will review the situation and either reship the item at no additional cost or issue a replacement/refund as appropriate. For international shipments, customers are responsible for filing any claims with local carriers if required, though we will assist where possible.

 

CONTACT US

For all returns, exchanges, or refund inquiries, please reach out to our customer service team through the contact page on our website. Providing clear details about your order will help us resolve your issue quickly and efficiently.